Additional member benefits
Personal health visits
AmeriHealth is working with ComplexCare Solutions to improve health outcomes by offering personal health visits at no cost. A personal health visit can help you stay up to date with your health care between your regular doctor appointments. This visit is not a substitute for your doctor's appointments.
This in-person or virtual appointment is with a licensed medical professional and will last about 45 minutes to one hour. The medical professional will perform a detailed physical exam, review your results, discuss your health history, and address any questions or concerns you have. ComplexCare Solutions will share your exam results with your regular doctor.
As a bonus for completing your personal health visit, you can claim $50 retail gift card! Participation in this program is not mandatory, and the visit will not affect your health benefits or premiums.
To learn more or to schedule an appointment, visit personalhealthvisit.com. Members should call 1-877-759-9106 (TTY/TDD: 711). ComplexCare Solutions hours of operation are Monday through Friday, 8 a.m. to 8 p.m.
AmeriHealth rewards*
Doing the right thing for your health is full of rewards. As a Medicare Advantage member, you may be eligible to redeem rewards from some of your favorite retailers.
It all starts with an Annual Wellness Visit available at no cost to redeem your first reward. Then, you can redeem rewards for additional activities. Earn and redeem your rewards for 2026 no later than 12/31/2026.
Learn more about AmeriHealth rewards.
To claim rewards, call New Ocean Health Solutions at 1-844-303-6071 (TTY/TDD: 711), Monday through Friday from 8 a.m. to 6 p.m.
*Terms and conditions apply. See https://rewardsgenius.com/reward-link-terms-of-service for more information. Reward values may change at any time.
Behavioral Health Care Navigation
As an AmeriHealth Medicare Advantage member, you have access to behavioral health services and resources. Our trained Behavioral Health Care Navigators are here to help you:
- Understand your needs and provide information about treatment options
- Find in-network care and connect you with a provider quickly
- Offer support during difficult times
- Connect you to the right resources, to ensure the coordination of your behavioral health needs
Members should call the number on the back of your member ID card under Mental Health/Substance Abuse. Members can also call 1-800-809-9954 (TTY/TDD: 711) to reach our Behavioral Health Care Navigation team.
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Website last updated: 8/15/2025